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With IntellaSphere you can keep track and take action in your digital community with ease to improve your business reputation online. Here are some ways to improve your community management process: As you can see, there are actions you can take daily, weekly, monthly and periodically that will help you grow your brand recognition with…

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Using your company name (and up to 4 other keywords you provide related to key identifying products or elements of your business—such as product names, nicknames for your business, or names of owners/operators), IntellaSphere monitors and parses online posts to find when and where you have been mentioned online. You can edit these keywords in…

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This video will show you how to customize a customer Feedback Form in the Engage lab. Select “Create” to start new, or choose to “Re-Use” the Feedback form template. In the Engage lab, select “Create” on the left, or “Re-Use” beneath the Feedback form template to customize your own. In this order… Enter basic feedback…

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